Okefenokee Technical College

Okefenokee Technical College 2013-2014 Catalog

Help Desk Specialist HD41

Up one level

Computer Information Systems

Technical Certificate of Credit

Program Description

The Help Desk Specialist program teaches how to maintain and troubleshoot computer hardware and software and be a support person to handle calls from customers.

For more information regarding this program including job placement rate, on-time graduation rate, costs, occupational information, etc., Please Click Here.

Admission Requirements

Minimum Required Age

16

High School Diploma or GED Required

Yes

Placement Scores for Regular Admission (COMPASS)

English

Reading

Math

Algebra

32

70

26

N/A

 

Program Courses

Credits

COMP 1000 - Introduction to Computers

3

CIST 1001 - Computer Concepts

4

CIST 1130 - Operating Systems Concepts

3

CIST 1122 - Hardware Installation and Maintenance

4

CIST 2130 - Desktop Support Concepts

2

CIST Elective

4

Introductory-Level Networking Class - Choose one of the following:

 

CIST 1401 - Computer Networking Fundamentals

4

CIST 2451 - Cisco Network Fundamentals

4

Minimum credit hours for Graduation

24

Contents